Search
496 results found for "Dstv"
Error Codes
Browse a list of DStv Error Codes that you may see on your DStv decoder and get information on how to clear them.
Access Fee Credits
Access Fee Credits Rewards Term and Conditions.
Download the new MyDStv App
With the new MyDStv App you can resolve decoder errors, change your package, reconnect services, and adjust account settings effortlessly.
Essential DStv Insurance Documents
Read more in the documents available below: DStv Installation Cover Terms and Conditions DStv Debt Waiver Terms and Conditions DStv Device Insurance Terms and Conditions DStv Device Care Plan Terms and Conditions DStv Funeral Cover Policy Terms and Conditions DStv Subscription Waiver Terms and Conditions DStv...
What DStv Insurance products are available?
DStv Funeral Cover A DStv Family Funeral Policy will cover you and 5 additional family members (Spouse & Children) up to R50 000. There is also an extended family option that will cover you and 9 additional family members (Spouse, Children & Extended Family). You will receive the cash pay-out in the...
How do I claim?
DStv Funeral Cover, DStv Subscription Waiver and DStv Debt Waiver Contact us on 011 369 4000, OR Please email the claim to dcc@multichoice.co.za with the subject line DStv Insurance Claim. DStv Device Insurance If you’re claiming for a faulty device e.g. wear and tear, mechanical or electrical malfunction: Bring...
How do I perform a change of decoder ownership process?
Change of ownership happens when… You bought a second-hand decoder You received a decoder as a gift You inherited the decoder Submit your form quickly and easily online using this Change of Ownership form. The following documents are needed together with the change of ownership form to complete the request for...
Can I only get FLTE from DStv if I subscribe to DStv?
No, DStv Internet is available to anyone who has coverage. But DStv Internet bundled with your DStv subscription gives you the best value.
Can I change my payment method while I'm on a contract?
DStv Internet contracts are only available on Debit Order.
What happens if my email address has changed since I signed up on the DStv website?
If you still have access to the old email, you can log in using the same credentials and unlink the account from the old email and log out. Register using your new email address and remember to relink your smartcard to your new profile. If you no longer have access to your old email, send your query via WhatsApp to...