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Can I pay my DStv account at an ATM?
Yes, you can. When paying at an ATM, make sure that you input MultiChoice as a beneficiary on your bank account in order to select it easily when paying. Use your eight-digit DStv customer number as the payment reference.
Why don’t you offer discounts for pensioners?
The main reason is that we can’t guarantee that only pensioners will use the decoder. Decoders are portable, and we’ve experienced cases where people abuse the system. We do offer a commercial subscription to multi-unit retirement villages as a whole. In this way, pensioners can get their DStv services at a reduced...
Do you accept credit card payments for DStv accounts?
Yes. You can make a credit card payment at any DStv Service Centre or DStv Agency. You can also set up a credit card debit order payment and we’ll automatically collect the monthly amount due on your DStv account. Please note that we don’t accept Diners Club payments. Please use your eight-digit DStv customer number ...
How can I be sure that the payment link is secure and reliable?
You can rest assured that each transaction is validated in real time. You’ll receive an immediate payment confirmation and a unique one-time code for each transaction.
What is a payment link and how can I use it to pay my DStv account?
You will notice a link at the end of your payment reminder MMS or SMS - all you have to do is click on the link to make an instant payment from your mobile phone.
What is a QR Code and how can I use it to pay my DStv account?
A QR code is a barcode-like image that automatically takes you to a secure and immediate payment mechanism. You simply scan it with your mobile phone to make instant payment.
Where can I make a direct deposit into my DStv account?
You can make direct deposits at any Absa branch. To make it easier for you, MultiChoice is already listed as a beneficiary. All you have to do is give the bank teller your eight-digit DStv customer number. If your customer number is less than eight digits, add zeros in front of the number to make it eight digits long...
Can I pay my DStv account using MTN MoMo?
Yes. Download the new MTN MoMo app at the following app stores Android or iOS or register on *120*151# today!
Why does the rain affect my signal?
This phenomenon is known as ‘rain fade’ and can occur due to weather at the reception of a signal or at the source causing rain fade. You shouldn’t experience any problems with your signal if the sky is overcast or if there is a drizzle or normal rainfall. If you’re having problems under these circumstances, then your ...
Why are the adverts louder than the show I am watching?
It might be because some surround sound systems tend to distort adverts that play out in stereo. We actively monitor the sound levels and have invested millions of Rands in sound equalising equipment. The levels should be very similar between adverts and programmes but if you come across one that isn’t, please do let...