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What is a payment link and how can I use it to pay my DStv account?
You will notice a link at the end of your payment reminder MMS or SMS - all you have to do is click on the link to make an instant payment from your mobile phone.
What is a QR Code and how can I use it to pay my DStv account?
A QR code is a barcode-like image that automatically takes you to a secure and immediate payment mechanism. You simply scan it with your mobile phone to make instant payment.
Where can I make a direct deposit into my DStv account?
You can make direct deposits at any Absa branch. To make it easier for you, MultiChoice is already listed as a beneficiary. All you have to do is give the bank teller your eight-digit DStv customer number. If your customer number is less than eight digits, add zeros in front of the number to make it eight digits long...
Can I pay my DStv account using MTN MoMo?
Yes. Download the new MTN MoMo app at the following app stores Android or iOS or register on *120*151# today!
Why does the rain affect my signal?
This phenomenon is known as ‘rain fade’ and can occur due to weather at the reception of a signal or at the source causing rain fade. You shouldn’t experience any problems with your signal if the sky is overcast or if there is a drizzle or normal rainfall. If you’re having problems under these circumstances, then your ...
Why are the adverts louder than the show I am watching?
It might be because some surround sound systems tend to distort adverts that play out in stereo. We actively monitor the sound levels and have invested millions of Rands in sound equalising equipment. The levels should be very similar between adverts and programmes but if you come across one that isn’t, please do let...
Why do you have so many promos on TV?
We use promos for a variety of reasons, this includes giving updates on new programmes, products or services directly to our customers, as well as to viewers who watch DStv in hotels, guesthouses, clubs and pubs. As our number of channel offerings is constantly growing, the promos help us point out where our...
Why don’t you offer discounts for pensioners?
The main reason is that we can’t guarantee that only pensioners will use the decoder. Decoders are portable, and we’ve experienced cases where people abuse the system. We do offer a commercial subscription to multi-unit retirement villages as a whole. In this way, pensioners can get their DStv services at a reduced...
How does Parental Control work?
In order to control what your kids watch on DStv we recommend using the parental control feature on your decoder. You can set up Parental Control using the menu on your remove, on our latest decoders, press the BLUE DStv button, scroll to Settings, select Parental Control and follow the steps. On older decoders...
If my Showmax subscription is paid through my DStv account, will my details show on Showmax.com?
Yes, you can still see all your details on the Showmax website.