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What happens when my DStv package gets disconnected or reconnected?
When the principal DStv package is disconnected, the Showmax subscription will be suspended. When the DStv package gets reconnected the Showmax subscription will resume. If you downgrade your DStv package during reconnection, Showmax will reconnect on the new DStv package and the associated billing discount will...
How many Showmax subscriptions can I add to one DStv account?
One Showmax subscription can be linked to one DStv account package/subscription. If you have more than one DStv package or subscription you will be able to link a Showmax subscription to each DStv package/subscription, and Showmax will be discounted according to the DStv package/subscription it is linked to. For...
What type of DStv account would qualify to add Showmax?
All DStv subscribers with the exception of commercial accounts that have an active package can qualify to add Showmax to their account/bill.
How do I add Showmax to my DStv account?
If you are an existing DStv customer you can add Showmax to your DStv account here and simply follow the prompts. DStv Premium subscribers get Showmax at no extra cost whereas all other DStv customers get 50% off.
Do I get a discount when I pay my Showmax subscription via my DStv Account?
We do have specials for selected customers. DStv Premium customers get Showmax free when added to their DStv account. For all other DStv Customers, Showmax is billed at R49pm (instead of the normal R99pm) when paid via their DStv account. You can add it to your bill here.
What do I need to get Showmax on my DStv Explora?
You need internet at home. Showmax requires an internet connection of at least 2Mbps. On the DStv Explora, an uncapped connection with at least 10Mbps is recommended for the best experience. You need to connect your DStv Explora to the internet (view more info, including detailed steps). You need to subscribe to...
Can I pay for Showmax using my DStv account?
Yes, if you pay your DStv account by debit order you can add Showmax onto that Payment. Premium subscribers get Showmax at no additional cost and all other packages get a 50% discount. You can find out how to add Showmax to your DStv account here: Add Showmax to DStv bill.
I am unable to add Showmax to my DStv account. It shows the error, “Please make sure that you are...
You will only be required to pay by debit order when: Your active DStv package is DStv Family, DStv Access or DStv EasyView. Adding more Showmax subscriptions to your account than you have qualifying DStv subscriptions (i.e., if you only have one active DStv Premium subscription on your account and want to add a...
Can I suspend/cancel my Showmax subscription mid billing cycle and be billed pro-rata?
You can cancel your Showmax subscription at any time, but will have to wait until your next payment date for the cancellation to come into effect.
How many Showmax subscriptions can I add to one DStv account?
You can add a maximum of five (5) Showmax subscriptions on your DStv account, but only one discounted Showmax subscription per qualifying DStv subscription. For Example: If you have five active DStv Premium subscriptions on your account, you would qualify for five Showmax subscriptions at zero cost. If you have...