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Can I make a payment with a Netflix voucher if Netflix has been added to my DStv account?
Yes, you can make a payment using a Netflix voucher at Netflix.com.
If I’ve added Netflix to my DStv account, can I get a refund if I don’t use the whole month of Ne...
No, Netflix subscriptions are only available for a full month. No pro-rata payments or partial subscriptions are allowed.
If I have more than one DStv Explora Ultra, can I use Netflix on both (with the same login detail...
Yes. Netflix terms and conditions relating to number of devices and concurrent viewing will apply.
Can I add Netflix to my DStv account if paying my DStv annually / once a year?
Yes. Payment for Netflix will however be due monthly.
If I already have Netflix, can I add it to my DStv account?
If you already have Netflix, then there's no need to sign up again to stream Netflix on your Explora Ultra. Simply open Netflix and select "Sign In" and enter your existing username and password to get started. If you have had a Netflix membership previously and don't have it active right now, then you can restart...
How many Netflix memberships can I add to my DStv account?
You can add one Netflix membership per DStv subscription which includes a DStv Explora Ultra. For example: If you have one Explora Ultra on your account, you can add one Netflix membership to your DStv account. If have two Explora Ultra’s linked in XtraView on your account, you can add one Netflix membership to...
Can I use Netflix on other devices if I signed up on my DStv Explora Ultra?
Yes, Netflix can be enjoyed on any supported device.
Who can add Netflix to their DStv account?
Any residential DStv customer with an active DStv subscription, Access Fee and DStv Explora Ultra.
What is the cancellation process for the Showmax service?
You can cancel Showmax as an Add-On Product on the DStv Self Service website by: Selecting “My Products” Selecting “Cancel Subscription” Confirming “Cancellation” by clicking next You will receive confirmation that the cancellation has been completed successfully. If you select cancel on the Showmax website,...