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What is DStv’s mobile stream?
We allow you to link mobile streams* to your subscription, so more people can stream at the same time. You can link up to 2 mobile streams to your subscription.To link a stream to your subscription using WhatsApp - save our number in your contacts (060 060 3788), type in Stream and follow the steps. *Mobile streams...
How many people can stream DStv on my subscription at the same time?
It depends on how many viewers (mobile streams*) you have linked to your subscription. If you have not added any mobile streams, you can stream on 1 device at a time – with no restrictions on which device you use. If you have added 1 mobile stream, 2 people can stream at the same time (1 stream must be on a mobile...
Can more than 1 person stream DStv at the same time?
Yes, we allow you to link up to 2 mobile streams to your subscription. Pricing for the additional mobile streams is based on your package. This allows 3 people to stream on your subscription at the same time, 2 of which can only be on mobile devices. Note, all users need to be logged in with the same details.
Why am I getting a “streaming limit reached” message?
The maximum number of streams linked to your subscription are already active You need to close one of the streams, before you can start/open another one You can add (link) another stream to your subscription to increase the number of people able to stream at the same time (you’re allowed to link up to 2 mobile...
How do I add a mobile stream to my subscription?
Use self service on WhatsApp - save our number in your contacts (060 060 3788), type in Stream and follow the steps. The mobile stream will be active within 5 minutes of being added to your subscription. Note : If you have multiple subscriptions, select the subscription you want to add the mobile streams to. You can...
What is considered a mobile device?
Supported phone or tablets and laptops. You can check our supported devices here.
What is concurrency?
This is the number of active streams in use on your subscription at the same time. If you pay for 3 streams, 3 people can watch different content on different devices at the SAME time.
Can I stream DStv on my phone?
Yes, all our subscriptions allow for streaming on your phone.
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Can anyone add a Mobile Stream?
Any residential DStv Pay TV customer with an active subscription* (including customers on a contract and customers who pay annually) can add a Mobile Stream. *Mobile Stream not available on EasyView.