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Where do I find a DStv MUD Accreditation (Systems Integrator) installer?
You can find your nearest DStv MUD Accredited Installer by visiting Find an Installer on the DStv website. Visit dstv.com Open the Help menu Select Find an Installer
Where do I find a DStv Accredited Installer?
You can find your nearest DStv Accredited Installer by visiting Find an Installer on the DStv website. Visit dstv.com Go to Self Service Open the Help menu and select Find an Installer
Why can’t I just take over an existing DStv account without having to change decoder ownership?
MultiChoice enters into an agreement with the customer who accepts the terms and conditions of their DStv account. Each DStv account is unique to a customer as it is representative of the agreement that the customer has entered into with us. Decoders can be moved between customer accounts via the change of...
Can I transfer ownership of the end of support decoder?
Yes you can but it’s important for you to note that if your decoder is an older model which is at the end of its lifecycle, we cannot fix or replace it with the same model decoder if it breaks. You cannot take out insurance on this decoder. We also no longer do software upgrades for this decoder. If you are you still...
How can I transfer and how much FLTE data can one transfer?
You can transfer FLTE data from Self Service and only data which is within the month and closer to expiry date.
Can I transfer FLTE data to someone else or another device?
Yes, data is transferable only to the approved router/sim which are on an active status.
What should I do if I experience poor FLTE coverage?
Our routers are portable (you can move the router around your home to see if coverage improves). You can also add an outdoor antenna.
When can night time data on FLTE be used?
Night time data is used between midnight and five am (00:00 – 05:00).
What are the different types of FLTE Outdoor Antennas?
There are two types of antennae for FLTE: Omni-directional antennas can be placed up and receive the signal from any direction. However, there are also good and bad places for the installation of the external antenna. Directional antennas generally provide a much better result and they must be aligned with the...
Where can I get the FLTE external antenna mentioned on your website?
FLTE Customers can purchase suitable antennas either, online, or, from large Computer Stores. Always try to get professional assistance from a reputable Antenna supplier before buying one.