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How can I continue my Disney+ subscription (that I took up with DStv) if I want to stop DStv? I w...

You will need to cancel the Disney+ which is on your DStv bill (please contact DStv to assist with this). You’ll then need to take up Disney+ again by going to apps.disneyplus/com or disneyplus.com

Do I have to pay by debit order if I want to add Disney+ to my DStv account?

No, there are no restrictions on how your DStv account is paid when adding Disney+ to your bill.

Can I add Disney+ to my DStv account if paying my DStv annually / once a year?

Yes. Payment for Disney+ will however be due monthly.

How many Disney+ subscriptions can I add to my DStv account?

You can add one Disney+ subscription to your DStv account.

If I already have a Disney+ subscription (not via DStv), can I add it to my DStv account?

Yes, follow the add-to bill steps on DStv Self Service (website or WhatsApp) and when complete, please contact Disney+ to request a cancellation of your direct Disney+ subscription to avoid paying for two subscriptions.

Important XtraView information

When linking 2 decoders you can use a combination of 11 series single view decoders, DStv HD Decoder, SD PVR, HD PVRs (all models) and the DStv Explora. Please check website for allowable combinations. When linking 3 decoders you can use a combination of the DStv Explora and the DStv HD Decoder. The primary decoder...

How do I make use of holiday viewing?

You are able to manage your holiday home decoder on multiple DStv support platforms. Note: If you choose to Reconnect your Holiday Home decoder then you will be opting to keep DStv on at your home and you will be billed for the additional days you watch while you’re on holiday. You can alternatively save money and...