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Who is eligible for Rewards?
Rewards is open to all residential DStv account holders with at least one active DStv subscription. Rewards is not available to residential customers with subscriptions through a group scheme (like DStv Communities, sometimes also referred to as Stokvels).
Does this mean I will need to sign in again?
Yes, however the way you sign in remains unchanged (you need to sign in to use sections of the website that are linked to your account like watching TV or checking your account on MyDStv).
What do I need to complete the MUD Accreditation Vendor Registration Process?
It is mandatory that each accredited installation company be vendor registered with MultiChoice, to be able to receive payments for services rendered. The following documents must be supplied by along with your application: A Tax clearance certificate (valid for the applicable year); Company registration documents ...
What do I need to complete the Vendor Registration process?
It is mandatory that each accredited installation company be vendor registered with MultiChoice, to be able to receive payments for services rendered. The following documents must be supplied along with your application: A Tax clearance certificate (valid for the applicable year); Company registration documents...
Why can’t I just take over an existing DStv account without having to change decoder ownership?
MultiChoice enters into an agreement with the customer who accepts the terms and conditions of their DStv account. Each DStv account is unique to a customer as it is representative of the agreement that the customer has entered into with us. Decoders can be moved between customer accounts via the change of...
Can I take up a contract on behalf of someone else?
Yes, the contract needs to be taken up by the person making payment of the account. You can take up a contract and have delivery and installation done somewhere other than your home.
Is there a limit to how many contract I can have on my DStv account?
No, however contracts including hardware are subject to affordability checks.
What is needed for RICA?
The following documentation in the name of the account holder is required to complete the RICA process. You will not be able to get someone else to accept your delivery or complete the RICA process on your behalf. Identify document or passport Proof of physical address (must not be older than three months). It must...
Do I need to pay via debit order to get DStv Internet?
No, you can pay your DStv account using any of the current payment methods we allow.
Do my DStv and Disney+ subscription dates fall on the same day or can they be different?
Even though you can sign up for Disney+ and add it to your DStv Account at any time, your payment date for DStv and Disney+ will be aligned to fall on the same day.