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Do the parental control levels that I set on the DStv Explora apply to Showmax content?

No. You can, however, control viewing of Showmax content by using Showmax Blocking in the Parental Control menu. When Showmax Blocking is switched “on”, you’ll need to enter the valid PG PIN each time you select to watch something in Showmax.  To setup Showmax Blocking:  Press the blue DStv button  Scroll to Settings ...

What happens if my DStv Explora is off when new software is made available?

The DStv Explora has a daily maintenance slot and will download the software when it is switched on again. The downloading of new software takes approximately 10 minutes. 

How can I plan my viewing?

There is a TV Guide on our website and on the MyDStv App that allows you to plan your viewing.  Your decoder has an 8-day TV Guide (press TV GUIDE) and extensive search options (press SEARCH), including Movies A-Z, Live Sport and even a word search.  If you are using a DStv Explora, press the CATCH UP button and...

What is a Contract?

Contracts offer you an affordable way to own a DStv Explora by paying it off over 24 months. We also have Contract offers for subscription only – where you save by signing up for either 12 or 24 months. 

Will I be able to access Showmax if my DStv subscription hasn’t been paid?

You will not be able to access Showmax on your DStv Explora if your DStv subscription is not paid – your DStv Explora needs to be active for Showmax to work. However, you will still be able to access Showmax on other platforms such as through your smart TV, tablet or smartphone. 

Can I use Showmax on multiple devices?

You can register up to five devices with your Showmax subscription. The DStv Explora counts as one of these devices. You can also watch two different shows on two devices simultaneously off the same Showmax subscription. 

The perfect date night with DStv Catch Up romcoms

From Jumping the Broom, Kandasamys: The Wedding, Maid in Manhattan and more, movies to watch on DStv Catch in February 2023

Keep the entertainment going

DStv launches pop-up channels for customers affected by load shedding

Win a trip to Singapore with Universal+

Universal+ is giving one lucky viewer the chance to win a trip to Universal Studios in Singapore, including R50 000 spending money.

Breaking new ground

Watch Power Book IV: Force, Forged in Fire, Cherish The Day, and more on DStv Compact Plus in January 2023