Getting started with the MyDStv app

Help 01 May 2021

Logging in to the MyDStv app unlocks additional features and a much more personalized DStv experience.

Getting started with the MyDStv app

The recently re-launched MyDStv app gives DStv customers the opportunity to take control of your viewing experience. Available in  the Apple, Google Play, and Huawei app stores downloading the MyDStv gives you the power to control and enhance your entertainment.

With the MyDStv app, you can:

  1. Enjoy DStv Rewards for free
  2. Check your subscription balance
  3. Pay for your subscription & stay connected
  4. Manage and update your personal information
  5. Upgrade or Downgrade your package
  6. Easily fix common errors on your decoder
  7. View your entire payment history at a glance

You can also read live news from around the world, find new shows for you or your kids to watch, quickly browse the TV guide, check out the latest promotions and of course – sign up and EARN rewards.

Plus, with the latest update of the MyDStv app, you can enhance your DStv viewing even more by making use of the immersive experiences we’ve introduced within the app, that allow you to be part of some of our best shows on the MyDStv app while you watch.

Remember, logging in to the MyDStv app unlocks a host of additional features, functionality and a much more personalized DStv experience.

Download and register today to get started.

Download the latest version of the MyDStv app

How to upgrade you package using the MyDStv App
How to fix DStv on screen errors quickly and easily
Pay your DStv account from wherever you are using the MyDStv App

How to download and register on the MyDStv app

  1. Visit the Apple iStore or the Google Play Store today.
  2. Search “MyDStv SA” or click here.
  3. Install the MyStv App
  4. Open the MyDStv App and tap the ‘More” icon in the bottom menu.
  5. Select Log In
  6. If you already have a DStv account, go ahead and enter your email address and password.

If you are registering for the first time:

  1. Start by filling in an email address, mobile number and choose a strong password.
  2. Click Create an Account
  3. Fill in the DStv account holder’s ID number, DStv smartcard number, or DStv customer number
  4. Check your inbox for confirmation

Forgot your password?

  1. When logging in, click ‘reset password’ option or go here.
  2. Enter the email address or mobile number you signed up with.
  3. Click Reset.
  4. You will receive a 4-digit OTP (one-time pin) either in your inbox or on your phone.
  5. Enter the OTP.
  6. Reset your password.
  7. Log into your MyDStv app with your new password

Feel every moment with DStv

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Watch it Online

Sign up for DStv – it’s an online streaming service for all DStv subscribers. Watch the channels you watch on your decoder at home, on the Internet! Go to on your laptop and Catch Up on the episodes you missed.