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Do I need to pay for Netflix via DStv in order to use Netflix on my DStv Explora Ultra?
No. If you already have a Netflix account, just open the Netflix and sign in to start streaming.
If I already have Netflix, can I add it to my DStv account?
If you already have Netflix, then there's no need to sign up again to stream Netflix on your Explora Ultra. Simply open Netflix and select "Sign In" and enter your existing username and password to get started. If you have had a Netflix membership previously and don't have it active right now, then you can restart...
How many Netflix memberships can I add to my DStv account?
You can add one Netflix membership per DStv subscription which includes a DStv Explora Ultra. For example: If you have one Explora Ultra on your account, you can add one Netflix membership to your DStv account. If have two Explora Ultra’s linked in XtraView on your account, you can add one Netflix membership to...
Do I need a DStv Explora Ultra on my account to add Netflix?
Yes, as the only way to add Netflix to your DStv account is by signing up to Netflix on your DStv Explora Ultra.
How do I add Netflix to my DStv account?
The only way to add Netflix to your DStv account is to sign up for Netflix on your DStv Explora Ultra. Press the APPS button, select Netflix and follow the sign-up process. Payment will automatically be added to your DStv account using your existing payment method.
Who can add Netflix to their DStv account?
Any residential DStv customer with an active DStv subscription, Access Fee and DStv Explora Ultra.
Understanding your statement
MultiChoice has designed this sample statement with you in mind. It explains the information contained in your monthly statement. Please note that this is an example and not a true reflection of any customer's DStv account. 1 Postal address This is the customer’s postal address. 2 Customer number This is the...
What documents do I need to apply for a Contract if I am a new DStv customer?
If you’re a new DStv customer and are applying for a Contract, please submit the following documents: A completed Subscription Agreement Form found at our Service Centres or DStv Agencies A South African ID Proof of residence Pay slip or proof of income Valid bank account details
Will I have to go through a credit check for a Contract if I’m already a DStv customer?
All new and existing customers have to go through the credit evaluation process to qualify for a Contract. If you’re an existing customer you’ll undergo an internal process. We need to let you know that you probably won't be approved if your current account status is in arrears and / or your account status is:...
I’ve paid my DStv account, why are my services still not reconnected?
Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch it could take a little bit longer for the payment to reflect on our system. If this hasn’t happened you can reconnect your services on the DStv website, via our...