Search
319 results found for "account"
How many Netflix memberships can I add to my DStv account?
You can add one Netflix membership per DStv subscription which includes a DStv Explora Ultra. For example: If you have one Explora Ultra on your account, you can add one Netflix membership to your DStv account. If have two Explora Ultra’s linked in XtraView on your account, you can add one Netflix membership to...
Do I need a DStv Explora Ultra on my account to add Netflix?
Yes, as the only way to add Netflix to your DStv account is by signing up to Netflix on your DStv Explora Ultra.
How do I add Netflix to my DStv account?
The only way to add Netflix to your DStv account is to sign up for Netflix on your DStv Explora Ultra. Press the APPS button, select Netflix and follow the sign-up process. Payment will automatically be added to your DStv account using your existing payment method.
Who can add Netflix to their DStv account?
Any residential DStv customer with an active DStv subscription, Access Fee and DStv Explora Ultra.
Understanding your statement
MultiChoice has designed this sample statement with you in mind. It explains the information contained in your monthly statement. Please note that this is an example and not a true reflection of any customer's DStv account. 1 Postal address This is the customer’s postal address. 2 Customer number This is the...
What documents do I need to apply for a Contract if I am a new DStv customer?
If you’re a new DStv customer and are applying for a Contract, please submit the following documents: A completed Subscription Agreement Form found at our Service Centres or DStv Agencies A South African ID Proof of residence Pay slip or proof of income Valid bank account details
Will I have to go through a credit check for a Contract if I’m already a DStv customer?
All new and existing customers have to go through the credit evaluation process to qualify for a Contract. If you’re an existing customer you’ll undergo an internal process. We need to let you know that you probably won't be approved if your current account status is in arrears and / or your account status is:...
I’ve paid my DStv account, why are my services still not reconnected?
Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch it could take a little bit longer for the payment to reflect on our system. If this hasn’t happened you can reconnect your services on the DStv website, via our...
Do you accept electronic payments (EFT) for my DStv Account?
Yes, you can pay your DStv account via EFT. Select ‘MultiChoice’ from the list of pre-approved beneficiaries on your bank's internet banking portal and use your eight-digit DStv customer number as the payment reference. If you bank with one of the five major banks (Absa, FNB, Standard Bank, Capitec or Nedbank) and...
Can I pay my DStv account at an ATM?
Yes, you can. When paying at an ATM, make sure that you input MultiChoice as a beneficiary on your bank account in order to select it easily when paying. Use your eight-digit DStv customer number as the payment reference.