Search
358 results found for "Internet"
Does this decoder only work when connected to the internet?
No, the DStv Explora Ultra is a satellite decoder with additional online capabilities, best enjoyed when connected to a reliable internet connection. Without a connection to the internet, it is equivalent to our other Explora models.
Is 4K streaming supported?
Yes, the DStv Explora Ultra supports 4K streaming. 4K streaming requires connection to a 4K capable TV (and/or AV receiver/soundbar), the availability of 4K content, the necessary subscriptions, and high-speed uncapped internet. Selected 3rd party apps on the DStv Explora Ultra offer 4K streaming content, subject to ...
Who should buy a DStv Explora Ultra?
The Explora Ultra has all the features of a satellite PVR and although it can be used without an internet connection, is best suited for homes with internet to allow users to also enjoy the benefits of value and choice that streaming and other apps provide. It is suitable for: Families looking to add PVR...
What is the recommended internet connection for the DStv Explora Ultra?
Data charges apply when the DStv Explora Ultra is connected to the internet. Although a capped connection may be used for limited streaming, we recommend an uncapped connection (due to volume of data consumed when streaming), with line speed based on the customer’s viewing requirements. A minimum 2Mbps is recommended ...
What’s different on the DStv Ultra?
The most importance difference is the depth of content available via the streaming apps when it is connected to the internet. There are improved recommendations and search options across multiple services making it even easier to find something to enjoy. It supports 4K streaming, HDR and Dolby Atmos (where available ...
Can a customer continue to use this decoder to view content on 3rd party apps if they disconnect...
No. Full use of this decoder, including access to the features available when connected to the internet, requires an active DStv subscription together with the monthly Access Fee.
Will you restrict access to those apps based on your DStv subscription – as an example, only allo...
No, any customer with an active DStv subscription and Access Fee will be able to access and use the 3rd party apps when connected to the internet. Separate subscriptions may be required for some of those apps.
Do the apps work like those on a phone, where you can go to the app store and just download the a...
No. The apps available on the DStv Explora Ultra are automatically added based on agreements between DStv and these service providers. When customers connect this device to the internet, all available apps will automatically be displayed and be available for use. There is no need to download the apps. Customers are...
Where can I find out more information about connecting my DStv Explora to the internet?
You can find full info here. View our Data Usage Disclaimer here.
I’ve paid my DStv account, why are my services still not reconnected?
Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch it could take a little bit longer for the payment to reflect on our system. If this hasn’t happened you can reconnect your services on the DStv website, via our...