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Clothing Voucher Customers

Clothing Voucher Competition Terms and Conditions.

Mayibuye Customers Competition

Mayibuye Competition Terms and Conditions.

Error Codes

Browse a list of DStv Error Codes that you may see on your DStv decoder and get information on how to clear them.

Privacy & Cookie Notice

Your privacy is important to us. We strive to ensure that our use of your personal information is lawful, reasonable, and relevant to our business activities,

Privacy & Cookie Notice

These terms and conditions set out the contractual basis upon which DStv Customers can add Showmax to their DStv account.

Can I only get FLTE from DStv if I subscribe to DStv?

No, DStv Internet is available to anyone who has coverage. But DStv Internet bundled with your DStv subscription gives you the best value.

Can I change my payment method while I'm on a contract?

DStv Internet contracts are only available on Debit Order.

I struggled to get through to the Call Centre. How else can I get in touch / manage my account?

You can get help on WhatsApp (060 060 3788), using USSD (dial *120*68584#) or use Self-Service on our website or on the MyDStv App.

What happens if my email address has changed since I signed up on the DStv website?

If you still have access to the old email, you can log in using the same credentials and unlink the account from the old email and log out. Register using your new email address and remember to relink your smartcard to your new profile. If you no longer have access to your old email, send your query via WhatsApp to...

Can I pay my DStv account using a debit order?

Yes. A debit order is definitely the most convenient payment method. If you’d like to set up a debit order, please click here. You can also call us with your banking details or visit our Service Centres or DStv Agencies with the required documents. If you bank with Absa, FNB, Standard Bank, Nedbank and Capitec, we...