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170 results found for "Explora"
Will you have any swop/trade-in options for customers with the existing Explora models?
Sales promotions may happen from time to time. These offers will be communicated to our customers when available.
This is the first time you have had TWO PVR models in the market at the same time. Why is that? W...
Our existing Explora model will sell at a lower price point than the Explora Ultra. The Explora Ultra is our premium model with the benefits of streaming apps, 4K and Dolby Atmos capability. The availability of both models offers our customers a choice when moving to a PVR or when adding another decoder to their home ...
Is 4K streaming supported?
Yes, the DStv Explora Ultra supports 4K streaming. 4K streaming requires connection to a 4K capable TV (and/or AV receiver/soundbar), the availability of 4K content, the necessary subscriptions, and high-speed uncapped internet. Selected 3rd party apps on the DStv Explora Ultra offer 4K streaming content, subject to ...
Who should buy a DStv Explora Ultra?
The Explora Ultra has all the features of a satellite PVR and although it can be used without an internet connection, is best suited for homes with internet to allow users to also enjoy the benefits of value and choice that streaming and other apps provide. It is suitable for: Families looking to add PVR...
What remotes are compatible with the DStv Explora Ultra?
Although we recommend using the A9 remote (packaged with the decoder), remote controls shipped with all Exploras are compatible.
What remote is packaged with the DStv Explora Ultra?
The DStv Explora is packaged with the new A9 remote (together with batteries). This remote is a universal remote and can also be programmed to control other audio / video equipment like your TV.
What is the recommended internet connection for the DStv Explora Ultra?
Data charges apply when the DStv Explora Ultra is connected to the internet. Although a capped connection may be used for limited streaming, we recommend an uncapped connection (due to volume of data consumed when streaming), with line speed based on the customer’s viewing requirements. A minimum 2Mbps is recommended ...
What is the recommended installation for the DStv Explora Ultra?
The recommended installation is the same for all our DStv Explora models. It requires a DStv Smart LNB with an 80cm satellite dish. For customers that live in a complex, share a dish, have XtraView, or have the decoder connected to multiple TVs, we recommend consulting a DStv Accredited Installer. We recommend the...
Why do customers need an active DStv subscription to use 3rd part apps on the DStv Explora Ultra?
The DStv Explora Ultra is an expensive, subsidised device for DStv customers to enjoy other services alongside their DStv subscription. There are many other devices and means of direct access to use 3rd party apps directly should a customer so wish.
Do the apps work like those on a phone, where you can go to the app store and just download the a...
No. The apps available on the DStv Explora Ultra are automatically added based on agreements between DStv and these service providers. When customers connect this device to the internet, all available apps will automatically be displayed and be available for use. There is no need to download the apps. Customers are...