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170 results found for "Explora"
How many Catch Up shows can I download to my DStv Explora?
You can download up to 25 at any one time.
Why do I have to connect my Explora to the internet or go online to get more Catch Up?
Our PVRs do not have enough hard drive space for all the Catch Up content available.
What is a DStv Smart LNB?
All DStv satellite installations make use of a LNB (low-noise block down converter). The LNB is the receiving “arm” that you see mounted on your satellite dish. It collects radio waves from the dish and converts these into a signal which your decoder can understand. There are many types of LNBs, ranging from a single...
How do i connect my DStv Explora to the internet using the DStv WiFi Connector?
You can find full information on how to connect it here. View our Data Usage Disclaimer here.
Is MultiChoice subsidising the cost of the DStv Explora Ultra?
Yes, as we have done for all our previous PVR decoders.
Can customers move content to a USB plugged into the DStv Explora Ultra?
No. Our licence agreements with content providers do not allow for this.
Can customers play content from a USB plugged into the DStv Explora Ultra?
No, this feature is not supported on any of our decoders due to our licence agreements with content suppliers.
If a customer’s existing Explora needs to be replaced because it is faulty, will they get an opti...
No, customers with decoder insurance and valid claims will have their existing device swapped with a similar model. NMS Insurance Services (SA) Ltd is a licenced microinsurer and authorised financial services provider. FSP License Number 47754. A subsidiary of MultiChoice Group Ltd.
Does this decoder only work when connected to the internet?
No, the DStv Explora Ultra is a satellite decoder with additional online capabilities, best enjoyed when connected to a reliable internet connection. Without a connection to the internet, it is equivalent to our other Explora models.