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319 results found for "account"
Can I pay my DStv account using a debit order?
Yes. A debit order is definitely the most convenient payment method. If you’d like to set up a debit order, please click here. You can also call us with your banking details or visit our Service Centres or DStv Agencies with the required documents. If you bank with Absa, FNB, Standard Bank, Nedbank and Capitec, we...
What happens if I disconnect?
If you disconnect your DStv viewing or DStv account during the competition period, you are no longer eligible to win.
What happens to my Arcade inventory like gems, Rewards boxes, entries and other in-game profile i...
As all games are free, disconnecting your DStv account will prevent the account holder and their associated linked family accounts from playing. If you disconnect your DStv account or opt out of DStv Rewards programme – there might be discrepancies relating to the usage or balance of Gems or loss of competition...
Will I be able to access my Arcade inventory when I reconnect?
As all games are free, disconnecting your DStv account will prevent the account holder and their associated linked family accounts from playing. When you reconnect your account, all profile statuses will be preserved, including gems, rewards boxes, and any other content unlocks or achievements.
Are my children allowed to access these games via my DStv profile? What about parental controls o...
That is up to you as a parent or guardian, however, it is important to note the age restrictions of some games in the Arcade. Most games are for all ages; however, games may have age restrictions – these will be advertised in the game and in Arcade. Only Rewards-registered users will be able to play those games,...
Beware of various scams
Protect yourself from scams targeting DStv customers. If you believe you may have been a victim of a scam, please contact us immediately at 011 289 2222.
How do I get DStv Insurance?
SMS the word INSURE to 42500 and we will call you back. Visit dstv.com and click on MyDStv. Click on Sign In. Sign in with your account details. Click the Insurance tab. Open the MyDStv App on your mobile device. Sign in with your account details. Select Insurance on the dashboard. WhatsApp DStv on 060 060 3788....
Will I be able to access my Arcade inventory when I reconnect?
As all games are free, disconnecting your DStv account will prevent the account holder and their associated linked family accounts from playing. When you reconnect your account, all profile statuses will be preserved, including gems, rewards boxes, and any other content unlocks or achievements.
What happens to my Arcade inventory like gems, Rewards boxes, entries and other in-game profile i...
As all games are free, disconnecting your DStv account will prevent the account holder and their associated linked family accounts from playing. If you disconnect your DStv account or opt out of DStv Rewards programme – there might be discrepancies relating to the usage or balance of Gems or loss of competition...
Are my children allowed to access these games via my DStv profile? What about parental controls o...
That is up to you as a parent or guardian, however, it is important to note the age restrictions of some games in the Arcade. Most games are for all ages; however, games may have age restrictions – these will be advertised in the game and in Arcade. Only Rewards-registered users will be able to play those games,...