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What to watch during the October School Holidays on DStv
From Phineas and Ferb, Wizards Beyond Waverly Place and Iyanu, kids shows to watch on DStv and Showmax during October school holidays.
How to use the DStv Rewards Wallet
For the first time ever, customers can now use their DStv Rewards Coins to pay for their bill, directly through the MyDStv App.
How do I claim?
DStv Funeral Cover, DStv Subscription Waiver and DStv Debt Waiver Contact us on 011 369 4000, OR Please email the claim to dcc@multichoice.co.za with the subject line DStv Insurance Claim. DStv Device Insurance If you’re claiming for a faulty device e.g. wear and tear, mechanical or electrical malfunction: Bring...
New Owner? New Account. Do It All Online.
We’ve made it easier than ever to transfer your DStv device to a new owner.
I struggled to get through to the Call Centre. How else can I get in touch / manage my account?
You can get help on WhatsApp (060 060 3788), using USSD (dial *120*68584#) or use Self-Service on our website or on the MyDStv App.
What happens if my email address has changed since I signed up on the DStv website?
If you still have access to the old email, you can log in using the same credentials and unlink the account from the old email and log out. Register using your new email address and remember to relink your smartcard to your new profile. If you no longer have access to your old email, send your query via WhatsApp to...
Can I pay my DStv account using a debit order?
Yes. A debit order is definitely the most convenient payment method. If you’d like to set up a debit order, please click here. You can also call us with your banking details or visit our Service Centres or DStv Agencies with the required documents. If you bank with Absa, FNB, Standard Bank, Nedbank and Capitec, we...
What happens if I disconnect?
If you disconnect your DStv viewing or DStv account during the competition period, you are no longer eligible to win.
What happens to my Arcade inventory like gems, Rewards boxes, entries and other in-game profile i...
As all games are free, disconnecting your DStv account will prevent the account holder and their associated linked family accounts from playing. If you disconnect your DStv account or opt out of DStv Rewards programme – there might be discrepancies relating to the usage or balance of Gems or loss of competition...
Will I be able to access my Arcade inventory when I reconnect?
As all games are free, disconnecting your DStv account will prevent the account holder and their associated linked family accounts from playing. When you reconnect your account, all profile statuses will be preserved, including gems, rewards boxes, and any other content unlocks or achievements.