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New MyDStv App available for download!
The new Self Service portal puts the power in your hands, making managing your DStv account more convenient than ever.
How can I pay for my DStv Insurance?
Your DStv Insurance premium will be added to your MultiChoice / DStv account. You will need to use your customer number as a reference when making payment.
DStv Stream's Watch from Start feature
All you need to know about the new feature on DStv Stream which allows you to Watch from Start.
What is DStv’s mobile stream?
We allow you to link mobile streams* to your subscription, so more people can stream at the same time. You can link up to 2 mobile streams to your subscription.To link a stream to your subscription using WhatsApp - save our number in your contacts (060 060 3788), type in Stream and follow the steps. *Mobile streams...
Why am I getting a “streaming limit reached” message?
The maximum number of streams linked to your subscription are already active You need to close one of the streams, before you can start/open another one You can add (link) another stream to your subscription to increase the number of people able to stream at the same time (you’re allowed to link up to 2 mobile...
How do I add a mobile stream to my subscription?
Use self service on WhatsApp - save our number in your contacts (060 060 3788), type in Stream and follow the steps. The mobile stream will be active within 5 minutes of being added to your subscription. Note : If you have multiple subscriptions, select the subscription you want to add the mobile streams to. You can...
How do I remove a mobile stream from my subscription?
Use self service on WhatsApp - save our number in your contacts (060 060 3788), type in Stream and follow the steps. The mobile stream will be scheduled for disconnection on your next payment date (removal is not immediate)
What is concurrency?
This is the number of active streams in use on your subscription at the same time. If you pay for 3 streams, 3 people can watch different content on different devices at the SAME time.
DStv Compact Plus January 2024 Highlights
Watch Desperate Hours, Science for Evil Geniuses, Real Housewives: Ultimate Girls Trip & more on DStv Family in January 2024 .
Does the launch of Mobile Stream impact the devices registered for streaming?
Yes, the number of devices registered for streaming goes from four to ten (customers are allowed up to ten registered devices on which they can stream DStv). However, the number of concurrent streams AND the devices on which you can stream DStv, are determined by your subscription.