Search

357 results found for "Internet"

Internet pricing is competitive and continually dropping. If your prices drop while I'm on a cont...

The price of your contractual agreement is fixed and will only be reviewable at the conclusion of your contract.

Will pricing of your DStv Internet services also increase annually in April?

Pricing periods may vary and differ to how pricing works for our Pay TV services. However, if you’re on a contract, your pricing is fixed for the duration of your contract.

What warranty do I get on hardware included with DStv Internet?

The ONT (Optical Network Terminal) and DStv Router carry a 12-month warranty from date of purchase.

Can I change the DStv package on my DStv Internet contract?

Yes, you can upgrade to a higher package at any time, but downgrades are not allowed and will be considered as cancellation of your contract. Example: If your contract includes DStv Compact, you can upgrade to either Compact Plus or Premium, but cannot downgrade to a package below Compact.

How many users can connect to my router?

It’s important to note that the number of users will impact your internet performance and speed. Our routers allow for up to 64 devices to be connected at any one time.

Why would I get internet from DStv?

You’ll get a great rate for your internet when you bundle it with a DStv subscription and we’ve partnered with established and professional partners (MTN and Openserve).

What documents / info do I need to get DStv Internet?

An affordability check is required when taking up DStv Internet, with the following info requested as part of sign up: Monthly earning Monthly expenses Contact Number Email address If taking an FLTE deal, you will also need to complete RICA, which requires: Identify document or passport Proof of physical address...