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Can more than 1 person stream DStv at the same time?
Yes, we allow you to link up to 2 mobile streams to your subscription. Pricing for the additional mobile streams is based on your package. This allows 3 people to stream on your subscription at the same time, 2 of which can only be on mobile devices. Note, all users need to be logged in with the same details.
Why am I getting a “streaming limit reached” message?
The maximum number of streams linked to your subscription are already active You need to close one of the streams, before you can start/open another one You can add (link) another stream to your subscription to increase the number of people able to stream at the same time (you’re allowed to link up to 2 mobile...
How do I add a mobile stream to my subscription?
Use self service on WhatsApp - save our number in your contacts (060 060 3788), type in Stream and follow the steps. The mobile stream will be active within 5 minutes of being added to your subscription. Note : If you have multiple subscriptions, select the subscription you want to add the mobile streams to. You can...
What is considered a mobile device?
Supported phone or tablets and laptops. You can check our supported devices here.
What is concurrency?
This is the number of active streams in use on your subscription at the same time. If you pay for 3 streams, 3 people can watch different content on different devices at the SAME time.
Can I stream DStv on my phone?
Yes, all our subscriptions allow for streaming on your phone.
How much data does streaming DStv use?
The data used is dependent on how much content you watch. However, as it is a video service, it can potentially use large amounts of data and we encourage you to make use of the settings available in the app to manage the video quality and data consumption. The app uses about 1.15MB of data per minute when you’re...
What changes are being made to streaming from 1 August?
Our customers are getting MORE, with the option to add up to two mobile streams* (mobile only and only applicable in countries where available) to their subscription! For our streaming only customers, we're adding more payment options - making take up easier. Debit and credit cards are no longer the only way to pay...
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