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319 results found for "account"
Where can I make a direct deposit into my DStv account?
You can make direct deposits at any Absa branch. To make it easier for you, MultiChoice is already listed as a beneficiary. All you have to do is give the bank teller your eight-digit DStv customer number. If your customer number is less than eight digits, add zeros in front of the number to make it eight digits long...
How soon will my DStv services be reconnected after I make a payment?
If you have made a payment by direct bank deposit to Absa, or at any Pick 'n Pay, PEP, Checkers, Ackermans or Spar outlet, or via EFT with Absa, FNB, Nedbank or Standard Bank, your services will be automatically reconnected when the payment shows on your DStv Account, provided that the full amount including any...
What is a QR Code and how can I use it to pay my DStv account?
A QR code is a barcode-like image that automatically takes you to a secure and immediate payment mechanism. You simply scan it with your mobile phone to make instant payment.
Can I create a debit order using the MyDstv app?
No, you cannot set up a debit order using the MyDStv app but you can visit our website and set one up there.
How can I pay using the MyDStv app?
You can pay your DStv account in the MyDStv app by using one of the below methods: Credit Card Instant EFT FNB Pay Nedbank Masterpass Snapscan Zapper RMB Pay Our payments are safe and secure and powered by Pay@.
How do I create an account to login to the MyDStv app?
To create a new login account, go to the DStv website and select MyDStv from the main menu. Select the sign in option and then sign up for a new account from there.
How do I unlink a package?
A customer can sign into the DStv website or DStv app and select ‘Manage Account Links’. The customer will be provided with an option to unlink the DStv Package.
What happens if the customer had not received the OTP vis SMS or email?
If the customer did not receive the OTP via SMS or email, then they would have to update the Account Holders information.
I forgot my Connect account password, is there a way that I can retrieve it?
DStv Connect has a ‘forgot password’ link where you can request to reset and change your password.
I am asked to link my smartcard to my Connect account, what does this mean and what is a smartcard?
A smartcard is a unique chipped card that exists in your DStv decoder. This card is linked to your decoder and your customer number that was created with MultiChoice when you initiated your DStv subscription. Your smartcard number is on the reverse of your smartcard, underneath the barcode. By linking your smartcard...