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Do I need to be using a particular payment method to add a Mobile Stream?
No. Your existing payment method is used.
Can I add a Mobile Stream if my subscription is on a contract?
Yes. The Mobile Stream is however not added to your contract. It is added to your account and requires payment monthly (together with payment for any other services you have with us).
Can my installer add a Mobile Stream while installing my decoder / setting up my subscription?
Not at the moment. Only the subscriber can add a Mobile Stream to their subscription.
DStv Access Highlights this October
Watch Sakha Umendo, Escape to the Chateau, Match Me Abroad and more on DStv Access this October.
Stream Outlaws on Showmax
Witness feuding families clash in a gripping frontier saga. Stream Outlaws, a Showmax Original South African Western series, starting 6 September 2023.
What should I do if I experience poor FLTE coverage?
Our routers are portable (you can move the router around your home to see if coverage improves). You can also add an outdoor antenna.
Do my DStv and Disney+ subscription dates fall on the same day or can they be different?
Even though you can sign up for Disney+ and add it to your DStv Account at any time, your payment date for DStv and Disney+ will be aligned to fall on the same day.
Do I have to pay by debit order if I want to add Disney+ to my DStv account?
No, there are no restrictions on how your DStv account is paid when adding Disney+ to your bill.
Can I add Disney+ to my DStv account if paying my DStv annually / once a year?
Yes. Payment for Disney+ will however be due monthly.
How many Disney+ subscriptions can I add to my DStv account?
You can add one Disney+ subscription to your DStv account.