If the value of the booking exceeds the value of the voucher, the balance is payable by the consumer.
The full value of the value of the voucher must be consumed against a single reservation.
Should the value of the booking be less than the value of the voucher, the balance will be forfeited.
The voucher excludes the following: Laundry charges, landline calls made from the hotel room, mini bar charges, transport to and from the participant’s home and the hotel, in-house movies, entertainment, travel insurance, travel, spending money, all meals and alcohol and any other incremental. These costs will be for the voucher holders' own expense. All costs incurred during the stay will be charged to the voucher holder at checkout.
Extra charges are payable in cash, or by credit card upon departure from the hotel.
The issue of this voucher does not imply or confer any credit facilities with the hotel.
This voucher is not exchangeable for cash or any other service provided by the hotel.
This voucher may not be included in any existing hotel package or special offer.
Protea Hotel® reserves the right to cancel or withdraw any voucher if, in their opinion, it is subject to misuse of any description.
This voucher is not transferable and may not be sold.
No cancellations are allowed; date changes are possible within the booked property only and must be arranged with the booked property.
This voucher is subject to Protea Hotel’s® regular terms and conditions.
MultiChoice, DStv Rewards and its partners will not be held liable for vouchers that are not utilised within the specified validity periods. Vouchers will not be extended.