Services FAQs
DStv Stream App
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What is the DStv Stream App?
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What are profiles?
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I’ve forgotten my password. How do I reset it?
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Why has my DStv Stream App stopped working?
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Which countries is the DStv App available in?
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Is the content in the DStv Stream App the same in all countries?
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Who can use the DStv Stream App?
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Why do I need to create and use a login to use the DStv Stream App? (And why do I need to link my login to my DStv account if I have one)?
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How much does the DStv Stream App cost?
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How many devices can I stream on at a time?
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How much data does the DStv Stream App use?
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How can I control the amount of data used by the DStv Stream App?
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What internet connection do I need to use the DStv Stream App?
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Does the DStv Stream App have HD content?
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Does the DStv Stream App have 4K content?
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Does the DStv Stream App have multiple soundtracks?
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What Live TV channels are available on the DStv Stream App?
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Do the Live TV channels have the same schedules as the channels on your decoders?
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Can I pause and rewind Live TV channels of the DStv Stream App?
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Can I record content on the DStv Stream App?
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Can I set reminders in the DStv Stream App?
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Why is the option to download content from the DStv Stream App not available on all devices?
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Is the limit related to the number of downloads linked to profiles?
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What Catch Up content is available on the DStv App? Is it the same content I get on PVRs?
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Does Catch Up content become available on the app at the same time it becomes available on PVRs?
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Does the DStv Stream App have a TV Guide?
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Do the profiles I set up on the DStv Stream App also apply to my decoder?
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How do I add or edit a profile?
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Can I delete a profile?
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How do I switch between profiles?
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Can I lock my profile?
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What is a watchlist?
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Can I add shows in the TV Guide to my watchlist?
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Does the watchlist I create on the DStv Stream App also display on my decoder?
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Does the DStv Stream App have parental control?
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If I set up a kids lock, does it apply to all profiles and devices?
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Can my kids download content if they are using DStv Kids?
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Can I filter content for different age groups?
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What is screen casting?
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Can I use Airplay/Chromecast to cast content from the DStv Stream App on my iOS/Android device to a TV?
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How can I switch off the notification I’m getting from the DStv Stream App on my phone?
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What causes downtime on the DStv Stream App?
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Why is streaming always slightly delayed (and behind broadcast on a decoder)?
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Where can I get support for the DStv Stream App?
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Why can’t I find the Airplay or Chromecast icon when watching video in the app?
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How can I watch DStv online?
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Can I download content?