Ways to pay your DStv account

Payments are made easy with DStv Africa Self Service. Login now!

You can pay for your own subscription or help others pay for their DStv subscription. You just need to enter the details of the person you want to pay for, verify the account and that you are paying the correct amount.

We have multiple payment options you can use to pay or reconnect your DStv account, such as MyDStv App, Internet Banking, USSD, Debit Order or you can visit our Walk-in Centres or your nearest store to top-up.

Debit Order

Online Bank Payments

Mobile Apps

Internet Banking

Branches

DStv Self Service

Direct Debit

Complete an application form available at the counter or reception.

Effective One Month from the date of application.

The actual debits are done on the first day of every month.

Instructions revoked in writing only.

Currency accepted is Kenyan Shillings.

BARCLAYS

  1. Dial *224#
  2. Enter in your mobile banking PIN
  3. Select 5) Bank services
  4. Select 2) Pay bills
  5. Select 2) Make a one-time payment
  6. Select your biller (you may need to enter ## to see more billers)
    Enter in your smart card number"
  7. Enter in your smart card number
  8. Enter in the amount to pay
  9. Select the account to pay for
  10. Press 1 to confirm

Diamond Trust Bank

To pay for your DStv subscription log onto your mobile banking application and follow these easy steps:

  1. “Log onto Mobile banking”
  2. Select ‘Pay Utilities’
  3. Select ‘DStv’
  4. Select the product identifier e.g. Smartcard number or Customer number
  5. Enter the number of the selected the product identifier e.g. Smartcard number or Customer number
  6. Enter the amount you want to pay
  7. Select the linked bank account to service the payment
  8. Enter the PIN number of the bank account selected
  9. Click on Pay to process payment

I & M Bank

To pay for your DStv subscription log onto your mobile banking application and follow these easy steps:

  1. “Log onto Mobile banking”
  2. Select ‘Pay Utilities’
  3. Select ‘DStv’
  4. Select the product identifier e.g. Smartcard number or Customer number
  5. Enter the number of the selected the product identifier e.g. Smartcard number or Customer number
  6. Enter the amount you want to pay
  7. Select the linked bank account to service the payment
  8. Enter the PIN number of the bank account selected
  9. Click on Pay to process payment

RAFIKI BANK

To pay for your DStv subscription log onto your mobile banking application and follow these easy steps:

  1. “Log onto Mobile banking”
  2. Select ‘Pay Utilities’
  3. Select ‘DStv’
  4. Select the product identifier e.g. Smartcard number or Customer number
  5. Enter the number of the selected the product identifier e.g. Smartcard number or Customer number
  6. Enter the amount you want to pay
  7. Select the linked bank account to service the payment
  8. Enter the PIN number of the bank account selected
  9. Click on Pay to process payment

M Pesa

Go to the Safaricom menu and select ‘M-PESA’

  1. Enter the DStv Business number i.e. Paybill number: DStv: 444900
  2. Enter the DStv Basket ID (reference number) as displayed on Eazy Self Service
  3. Enter the amount you want to pay
  4. Confirm the details entered, Click ‘Ok’
  5. The following message will be displayed: Sending >>> Sent Wait for Mpesa to Reply, then Click ‘Ok”
  6. You will then receive a confirmation SMS of your payment.

KCB Bank

When paying via KCB App:

  1. Select “Transact Icon > Pay Bill > Other Billers”
  2. Select “DSTV”
  3. Enter Customer number in Account No.
  4. Enter Amount to pay and submit

BARCLAYS

Open the Barclays Kenya app:

  1. Tap ‘Login’
  2. Log in using your internet banking username, password and secret questions
  3. Go to ‘Transfers’ using the navigation at the bottom of the screen
  4. Select ‘Pay Bill’
  5. If you have already saved the biller, you can choose ‘Existing Payee’ and simply enter
    the amount to pay and account to debit. If not, choose ‘New Payee’."
  6. Use the drop-down menu to select biller type
  7. After selecting biller type, you can select biller and enter in your account/reference number
  8. Choose which account you would like to pay from
  9. Enter in the amount to pay and submit
  10. You will be asked to confirm the amount. You may need to enter in the one-time
    passcode (OTP) sent to your phone"
  11. Payment made! The transaction should reflect on your balance under ‘Accounts’.

Branches

Make payments at any of our branches via PDQ, bank transfer, Mpesa and cash.

 

Branch Location Weekdays Weekends Public Holidays
Sarit Centre Branch Sarit Center, 1st Floor, Karuna rd, Westlands 8:00AM - 8:00PM 9:00AM - 8:00PM 9:00AM - 5:00PM
Tmall Branch Tmall, Ground floor, Mbagathi rd./Langata rd. Roundabout 8:00AM - 9:00PM 9:00AM - 9:00PM 9:00AM - 5:00PM
Junction Branch Junction mall, mezzanine floor, Ngong rd. 8:00AM - 9:00PM 9:00AM - 9:00PM 9:00AM - 5:00PM
Greenspan Branch Greenspan Mall, Ground floor, Donholm 8:00AM - 9:00PM 9:00AM - 9:00PM 9:00AM - 5:00PM
Rongai Branch Opp Old Tuskys building, 1st floor, Rongai, Magadi Rd 8:00AM - 7:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM
Kisumu Branch Al Imran Plaza, Ground floor, Oginga Odinga street. 8:00AM - 7:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM
Eldoret Branch Eldo Center, Ground floor, Uganda rd. 8:00AM - 7:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM
Nyeri Branch Kangaru building, Ground floor, Kimathi Street. 8:00AM - 7:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM
Nakuru Branch Masters Plaza, 1st floor, Kenyatta Avenue. 8:00AM - 7:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM
Mombasa Branch Nyali Centre, Ground floor 8:00AM - 7:00PM 9:00AM - 5:00PM 9:00AM - 5:00PM

 

DStv Self Service

DStv Self Service

  1. Download the MyDStv App 
  2. Download DStv Mpesa MiniApp
  3. Dial *423#
  4. DStv WhatsApp Self Service +254 755 896248
  5. Kadipay

Once on the micro page https://subscriptions.tingg.africa/login select smartcard(s) to link then press continue.

Enter their card details. Card details to enter include: -

  • Card number
  • Card holder name
  • Expiry date
  • 3-digit CVV number found at the back of the card
  • Postal address

OTP will be sent via SMS to validate.

Customer will see a window confirming successful registration of the card.

Once the authorization is completed, the monthly subscription will autorenew on their due date.