E16 Frequently Asked Questions
Clear your E16 error today - Try it Now!
DStv Self-service is an easy and convenient way to manage your DStv account. You can now clear error codes anywhere, anytime.
E16 error may appear for a few reasons. It may appear when customers have not paid for their subscription or if they are trying to view a channel that is not part of their subscription, and if the decoder software is outdated.