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How to connect the DStv Explora to the
Internet using WiFi or Ethernet

Discover more shows and movies on DStv Catch Up Plus, including Box Sets of select series. Get access to Showmax, which offers you the chance to binge-watch entire seasons of your favourite shows. (Separate subscription required.) Set recordings using your mobile phone, tablet or laptop.

Visit the DStv Series calendar to see all the great series you can watch on DStv Catch Up Plus.
What do I need to connect my DStv
Explora to the Internet
How do I connect directly using my
ethernet cable?
Request a callback from our customer
care team*
How do I connect using the DStv
WiFi Connector?
I need help with setting up my connection
I’m connected, what can I watch?
Terms and Conditions
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  • Internet in your home (we recommend an uncapped ADSL account, with a minimum 4Mbps download speed. For the best experience, a download speed of at least 10Mbps is recommended).
  • A DStv Explora connected to the internet. You can do this using the DStv WiFi Connector or by connecting your DStv Explora directly to your router using an ethernet cable.
  • Connected Services must be switched 'On' (to do this, press the blue DStv button, select 'Settings' >>> 'User Preferences' >>> 'Connected Services' >>> 'On').
  • DStv Catch Up Plus content is exclusively available to DStv Premium customers paying the monthly Access Fee.
  • For setting remote recordings, you’ll need the DStv Now app or access to the online TV Guide. (A Connect ID is required to set recordings via DStv Now or the online TV Guide. You can register for a Connect ID here dstv.com/connected.)
 
If your DStv Explora is close enough to your router, you can connect your DStv Explora to your router using an ethernet cable.
  • Insert a standard ethernet cable directly into the green Ethernet port in the back of your DStv Explora and then insert the other end into an available Ethernet port in your router. Confirm that the DStv Explora is connected to the internet using the Connectivity Checker on your DStv Explora:
    • Press HELP on the remote. Select 'Tools' >>> 'Connectivity Checker'. Press OK.
  • The default setting for all Connected Services on your DStv Explora is 'Off'. You can manually select which of the services you want enabled.
    • Press the blue DStv button. Select 'Settings' >>> 'User Preferences' >>> 'Connected Services'.
    • You can then set each of the Connected Services 'On' or 'Off' individually.
    • Press BACK to save your settings.
  • An internet connection in your home (we recommend an uncapped ADSL account, with a minimum 4Mbps download speed. For the best experience, a download speed of at least 10Mbps is recommended).
 
  • Using the supplied power cable, insert one end into the USB port on the back of the DStv Explora and the other end into the power input on the back of the DStv WiFi Connector.
  • The Power LED on the front of the DStv WiFi Connector should glow solid amber and then change to solid white (confirming it has power). Press the WPS button on your router, followed by the WPS button on the DStv WiFi Connector. Wait two minutes. The Wireless LED on the front of the DStv WiFi Connector will flash white (while the WPS is in progress) and then change to solid white (once an internet connection has been established).
  • Using the supplied ethernet cable, insert the one end into the green Ethernet port on the back of the DStv Explora. Now insert the other end into the Ethernet port on the back of the DStv WiFi Connector.
  • You can now check the connectivity on the DStv Explora:
    • Press HELP on the remote. Select 'Tools' >>> 'Connectivity Checker'. Press OK.
  • The default setting for all Connected Services on your DStv Explora is 'Off'. You can manually select which of the services you want enabled:
    • Press the blue DStv button. Select 'Settings' >>> 'User Preferences' >>> 'Connected Services'
    • You can then set each of the Connected Services 'On' or 'Off' individually
    • Press BACK to save your settings.
 
    • Place your computer close to your router.
    • Turn WiFi off on your computer.
    • Using the supplied power cable, connect one end into the USB port on your computer and the other end into the power input on the back of the DStv WiFi Connector.
    • Using the supplied ethernet cable, insert the one end into the Ethernet port on your computer. Now insert the other end into the Ethernet port in the back of the DStv WiFi Connector.
  • Open the web browser on your computer and type http://dstvwifi.local/ into the address bar.
  • Select your router from the list, enter your wireless password and click 'Connect'.
  • Disconnect the DStv WiFi Connector from your computer.
  • Using the supplied ethernet cable, insert the one end into the green Ethernet port in the back of the DStv Explora. Now insert the other end into the Ethernet port in the back of the DStv WiFi Connector.
    • Using the supplied power cable, connect one end into the USB port in the back of the DStv Explora and the other end into the power input in the back of the DStv WiFi Connector.
    • The Power LED on the front of the DStv WiFi Connector should light up solid amber and then change to a solid white, confirming the DStv WiFi Connector has power. Wait two minutes.
    • The Wireless LED on the front of the DStv WiFi Connector should light up solid white once an internet connection has been established.
  • You can now check the connectivity on the DStv Explora:
    • Press HELP on the remote. Select 'Tools' >>> 'Connectivity Checker'. Press OK.
  • The default setting for all Connected Services on your DStv Explora is 'Off'. You can manually select which of the services you want enabled:
    • Press the blue DStv button. Select 'Settings' >>> 'User Preferences' >>> 'Connected Services'
    • You can then set each of the Connected Services 'On' or 'Off' individually
    • Press BACK to save your settings.
We'll be right here to help you. You can call the call centre on +2711 289 2222, post your query directly to our , send your questions to us via email at: or contact us on or .
DStv Catch Up Plus offers a variety of shows and movies that are not available on DStv Catch Up, including Box Sets of selected series. Check out the DStv Catch Up Plus Series Calendar to plan your viewing.
General
  • Data charges apply when the DStv Explora is connected to the internet. An uncapped ADSL account with minimum 4Mbps download speed is recommended. For the best experience, a download speed of at least 10Mbps is recommended.
  • Downloading of video consumes large amounts of data so please be aware of your data package limits and costs. MultiChoice will not be held responsible for data usage.
  • We recommend the DStv Explora stay connected to the internet at all times (when Connected Services are switched “On”).
  • MultiChoice will not be held liable for any interruption to the Connected Services as a result of the service provider’s fault.
Remote Recordings
  • Remote recordings are available to any customer with a DStv Explora and an active subscription (that includes payment of the monthly Access Fee).
  • Remote recordings require a Connect ID.
  • Remote recording is available on selected programming within the next eight days.
  • Remote recordings are given the highest priority on your DStv Explora and any conflicting scheduled recordings are cancelled (and automatically rescheduled where possible).
DStv Catch Up Plus content
  • DStv Catch Up Plus content available when you connect your DStv Explora to the internet is exclusive to DStv Premium customers with an active subscription (that includes payment of the monthly Access Fee).
  • The DStv Catch Up Plus content downloaded via the internet uses up your available recording space (i.e. the portion which allows you to record up to 220 hours).
  • Data charges may apply for all DStv Catch Up downloads, including failed downloads.
 
  • Download these instructions, and print them out later.
  • An internet connection in your home (we recommend an uncapped ADSL account, with a minimum 4Mbps download speed. For the best experience, a download speed of at least 10Mbps is recommended).
 
 
 
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