Solar interference or solar outage means that your picture will temporarily be distorted because of interference with the satellite signal, which is beyond our control. Not all subscribers will be affected, and this interference will only last for short periods of time (between 10 to 20 minutes).
The disruption in signal occurs because the sun, the satellite carrying the DStv signal, and your home satellite align for a moment. This happens twice a year and is seasonal.
There’s no need for concern; your picture will restore itself once the interference has passed.
Thank you for your patience and enjoy all the magic on our channels!