DStv logo with blue background.

DStv Mobile service coming to an end

Our DStv Mobile service will come to an end on 31 October 2018.

When our DStv Mobile service launched in 2010, DVB-H technology was fresh and new. Over the last few years, technology has evolved as broadband access continues to grow. It’s not feasible to continue to maintain a separate land-based, dedicated network for this service alone, when an even better service can be offered to our customers on DStv Now via the internet and WiFi.

For this reason, our DStv Mobile service will come to an end on 31 October 2018. 

Stopping Billing and Decoder Insurance:

While the DStv Mobile service will stop completely on 31 October 2018, we’re starting to switch off some of our transmitters already. As this might impact the reception of some of our customers, we are no longer billing for our DStv Mobile service from 1 September 2018. We’ll also cancel any Decoder Insurance against DStv Mobile devices.

DStv Now:

Our DStv Mobile customers can continue to enjoy the best sporting action and entertainment wherever they are with our DStv Now service – streaming TV channels online or through an app on your smartphone or tablet gives you a far superior viewing experience in full HD. Instead of a handful of channels, they get access to all of the DStv channels on their package and all of our Catch Up content – wherever they are throughout the whole of South Africa. And they can download shows and movies from Catch Up to watch at a later stage.

Recycling your device:

We have recycling bins available at our branches in Randburg, Durban and Cape Town where you can drop off your device to recycle. You can also drop it off at any of our DStv agencies or recycle it through your local recycling centre.

Have any questions or queries? You can contact us via telephone on 011 289 2222 or through email at help@dstv.com or via online chat on DStv.com, or through twitter @DStvCare or facebook, DStv.