Open the MyDStv App and tap! And from there on, the App will guide through doing everything from paying your DStv account, to enhancing your package when you ADD Movies, to busting those decoder error messages and more
You have your TV, your decoder and your remote, and now, with the MyDStv App, you can can rule over them all!
As a DStv Customer, the MyDStv app gives you the power to take control of your viewing experience, to control and enhance your entertainment. Logging in to the MyDStv app unlocks a host of additional features, functionality and a much more personalised DStv experience.
The MyDStv app offers you a secure and convenient way to pay your DStv account no matter where you are, when it suits you. No queues, no calls, no waiting for office hours.
Open the app and tap View/Pay
Confirm your payment method, including EFT, credit card, Snapscan, debit order, MasterPass, Zapper and money transfer.
The app will then step you through everything from typing in a payment amount onward, and it’ll let you know when your payment has been successful.
App & Tap to bust your error messages
You’re ready to watch your show, it’s snacks & relax time! But what’s this? An error message?!?! No need to yell for help, because the answer is already in your hands. With the MyDStv app you can tap-tap-tap and get your evening back, no matter when you’re trying to watch.
Your DStv decoder will give you an error code on your TV on that “blue screen of death”
Open the App and tap on the Manage tab on the bottom strip
Select Clear Error Codes
Confirm which decoder or account is giving the error so that the App knows what it’s working with
Scroll through the list of errors until you find your matching error number
Click confirm, and the tech bits and pieces will talk amongst themselves until they have everything sorted out, while you enjoy that cup of tea
And voila, it’s showtime again
App & Tap to upgrade your package
Say “Oh no” to FOMO. Read this month’s highlights packages and there’s that 1 show or event that tips the scales for you? You can quickly switch to a new package using the MyDStv app.
Open the MyDStv app and tap change package
Select the DStv package that you’d like to switch to
The app will then step you through making the change
And all the TV you want will be yours to enjoy the very same day
Linking ADD Movies to your existing DStv package makes DStv’s Premium movie channels M-Net Movies 1, M-Net Movies 2 and fliekNET available on your DStv decoder, DStv App and on Catch Up. You could watch it all when you ADD Movies to your DStv Compact Plus, Compact, Family or Access subscription for just R99 per month.
Open the MyDStv
Select ADD Movies
Select your package from the dropdown list
Click the movies package dropdown and select ADD Movies
Plus, with the latest updates to the MyDStv app, you can enhance your DStv viewing even further by making use of the immersive experiences we’ve introduced within the MyDStv app that allow you to be part of some of our best shows on the MyDStv app while you watch.
Download and register today to get started. The MyDStv app is available in the Apple, Google Play, and Huawei app stores
Sign up for DStv – it’s an online streaming service for all DStv subscribers. Watch the channels you watch on your decoder at home, on the Internet! Go to now.dstv.com on your laptop and Catch Up on the episodes you missed.