E30 - Checking the subscription status
Can be cleared online

Common reasons for this error

This message indicates that your subscription is being verified, which may take a few minutes.

Suggested fix

Normally, this error should resolve itself within 5 minutes as the subscription confirmation completes. If the error persists beyond this time, you can clear it using DStv's online Self Service channels. The 'Fix error' feature available online is designed for quick resolution of such issues.

Important: Your error code may take up to 15 minutes to clear.