This error indicates that the channel you are attempting to view is blocked due to the absence of an active subscription on your account.

To resolve this, you will need to check your subscription status. If your subscription has expired, you can reconnect it through any of DStv's Self Service channels. In case your subscription is still active and you're encountering this error, using the online 'Fix error' feature can help clear the issue and restore access to your channels.

Important: Your error code may take up to 15 minutes to clear.

E17 - No Active Subscription