Gladys is a social worker in Alex. She is a tough cookie. She’s the kind of person who will break the rules, as long as the result is good. She is street-smart and tough, and fervently believes in uplifting the community in which she works.
She is a mother to Ntokozo, but she is often so distracted by her work in the community that she doesn’t have enough time left over for her own son. Gladys is always adopting street kids or helping the less privileged. She ends up spending most of her money on helping others and keeps very little for herself.