Important notice: Smartcards
DStv has received many queries regarding the swapping of Smartcards. Here's what you need to know:
Please note: You only need to swap your smartcard if you've received a message on your TV.
The MultiChoice Smartcard is used in decoders to access DStv channels.
From time to time, we need to replace Smartcards to ensure subscribers receive a secure and up-to-date service. Only the older models smart cards will be swapped at no additional costs to affected subscribers.
Communication is sent directly to these subscribers on their TV screens.